BergKoch takes pride in offering highest quality kitchen goods at affordable prices. We are confident in our products and always stand by them.
BergKoch warrants against faults in material and workmanship for the *life of all BergKoch products.
The *life on any BergKoch product is limited to its initial buyer.
The products that have been bought from other resellers are not covered by our Lifetime Warranty.
The products that have been resold or traded are no longer covered by our Lifetime Warranty.
BergKoch Lifetime Warranty does not cover user error, intentional defects and improper use.
When returning a product, the client must use a reliable and trackable method of shipment. All shipping costs are covered by the sender. A customer must include a copy of original sales receipt or any other supporting document with any warranty claim.
To claim your Lifetime Warranty you need to register your product within 3 months of purchasing it.